Frequently Asked Questions

In this session you'll find some of the most common questions that will help you make the best decision.

The validity of all our experiences is of 3 months for its use, taking as reference the date of purchase.

For bookings contact us by WhatsApp.

To reprogram a shift contact us by WhatsApp, the change must be made with 24 hours advance notice. Otherwise, you must pay the surcharge as defined in our cancellation policy, sent in the confirmation of the turn.
You will have 15 minutes of tolerance, after which time you must pay the surcharge as defined in our cancellation policy, sent in the confirmation of the turn.

You can make the payment in cash, by bank transfer, debit card, credit card through Market payment (to Argentina) and Paypal (to the outside).

When the means of payment of an experience is made in cash or by bank transfer, you must pay 40% of the value of the same to be able to make the turn.

If you want to use another payment method, write to us by WhatsApp or by e-mail info@topsecretspa.com so that they can send you the required information.

Whenever you make the payment in cash or by bank transfer, you have a 10% discount.

Yes, it can be modified by the “gift card " printed” or “gift card box luxury”. Both options have an additional cost, ask for WhatsApp.

To redeem your gift card contact us by WhatsApp.

Once the period of validity, the gift card expires, and you may not be reactivated or reinstated.

No, the same cannot be refunded in cash.

Yes. This option has an additional cost, please consult.

Have more questions?

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